Substitute Training Outline
1. What is SubFinder?
- An Interactive Voice Response system, similar to those used by banks and airlines, with easy-to-follow instructions.
- Employees & Administrators report absences via touch-tone phones.
- SubFinder will use a variety of methods, including position matching, to fill absences/jobs.
- There is a potential for more jobs, particularly for new substitutes, since Sub-Finder is completely unbiased in it's selection process.
- You tell SubFinder when you want to work:
- The days of the week you can work, as a general rule.
- Days or date ranges when you are unavailable.
- Days or date ranges when you do not wish to receive any calls - Do Not Disturb.
- You have the ability to review the jobs that you've accepted, 24 hours/day, 7 days/week.
- You can be proactive through the use of JOB SHOPPING - calling SubFinder to find out if there are any jobs available for which you are qualified!
- You Will Not Receive Any Job Offers From SubFinder Until You Register!!!
- You call SubFinder and identify yourself using your PIN - Personal Identification Number. (This number is your Social Security #.)
- When you register you will:
- Record your name.
- Review your Personal Information
- Verify your phone number.
- Verify the days of the week you can work.
- Each absence successfully reported, by an employee or an administrator, is assigned a job number.
- A substitute will receive the same job number when they successfully accept the job.
- Many of SubFinder's reports use the job number as a reference.
- Job numbers must be used when accessing an existing job for review or cancellation.
- Any time you accept a job, MAKE SURE YOU TAKE NOTE OF YOUR JOB NUMBER!!!