Talk with your child about how important it is to keep the laptop safe and to treat it gently. Laptops run better and live longer when they are handled with care. Insure the laptop against theft (the most economical way to do this is usually through a homeowners policy). Monthly checks of your child’s laptop can help prevent misuse.One of the most common causes of laptop problems occurs when students attempt to download/install/load 3rd party software onto the machine. The more of these "extra" programs a student installs, the slower and more unreliable the laptop becomes. Please take note of new icons which appear on the desktop (main screen) of the laptop and start a conversation about what these programs are and why your child decided to install them.
Always carry the laptop in a case, even when at home. Use two hands at all times and do not carry the laptop by it's screen. If an accident happens, please report damage to your teacher immediately. Minor damage can progress to become more serious if there is a delay getting help.
We recommend students treat their laptops much like a purse or phone, only more gently! Do not leave it visibly unattended. It is the student’s responsibility to keep it safe. At school, laptops will be used for nearly all classes. For any classes not requiring your laptop, or during lunch, students should store the laptop in a locker or locked classroom. If the laptop is left visibly unattended and not inside a case, (e.g., in the hallway or on a table in the commons) it may be picked up by faculty or administrators. We do this to reinforce that students must be responsible for the laptop and never leave it visibly unattended.
- dropping the laptop
- shutting the laptop with a pencil inside
- pushing back the screen past its intended range
- carrying it in a backpack without padding
- not using a padded case
- removing hardware improperly
- leaving the laptop out where someone can kick, trip or step on it
- stacking textbooks on the laptop
- removal of keys/rubber trim
Have your child bring the laptop to one of their teachers. They will arrange for your child to obtain a "loaner" (Dell) or replacement (Chromebook) machine. If the problem is hardware related, a technician will arrange for repairs (there may be a charge). If the problem is software related, a technician will try to resolve the problem first, but may have to re-install the original software load (called re-imaging). If you are issued a replacement Chromebook, this machine will be your new device.
When a laptop has a large number of viruses or other software issues, the technical staff at the help desk will reimage the hard drive. If a student has downloaded other programs, these programs will have to be reinstalled upon return of the laptop.
In general, laptops should not be left in the car for theft reasons. Also, they should not be left in temperatures below 35 degrees or above 90 degrees. To avoid damage, food, drinks, or pets should not be near the laptop. Rain, wet hands, and high humidity are risky to laptops as well, and should be avoided.
Stress to your children the rubber around the edges, keys, screws, and keyboard plastic should not be picked at, pulled apart, or otherwise damaged. These items may seem cosmetic, but they are one of the most common causes of damage when left unchecked.
The student should check with the teacher immediately. Based on the day’s lesson plan, the teacher may send the student for a loaner/replacement machine, or may ask the student to work with another student. Either way, the student should check with the teacher to determine the proper course of action.
- Windows 7
- Microsoft Security Essentials
- General Productivity
- Adobe Reader
- Google Drive
- Smart Notebook Software (activated)