• Table of Contents

    What can parents do to help
    their children take care of the laptop properly?
    How should students carry their laptops?
    Where should students keep the laptops at school?
    What are common causes of physical damage?
    What if something goes wrong with the
    laptop?
    What is a reimage?
    Are there other general care issues of which I
    should be aware?
    What if the computer starts to have problems
    during class?
    Software that comes installed on the
    laptops
     
     
    What can parents do to help their children take care of the laptop properly?
     
    Talk with your child about how important it is to keep the laptop safe and to treat it gently.  Laptops run better and live longer when they are handled with care. Insure the laptop against theft (the most economical way to do this is usually through a homeowners policy).  Monthly checks of your child’s laptop can help prevent misuse.
    One of the most common causes of laptop problems occurs when students attempt to download/install/load 3rd party software onto the machine.  The more of these "extra" programs that a student installs, the slower and more unreliable the laptop becomes.  Please take note of new icons that appear on the desktop (main screen) of the laptop and start a conversation about what these programs are and why your child decided to install them.
     

    How should students carry their laptops?

    Always carry the laptop in a case, even when at home. Use two hands at all times and do not carry the laptop by it's screen.  If an accident happens, please report damage to your teacher immediately. Minor damage can progress to become more serious if there is a delay getting help.

    Where should students keep the laptops at school?

    We recommend that students treat their laptops much like a purse, only more gently! Do not leave it visibly unattended. It is the student’s responsibility to keep it safe. At school, laptops will be used for nearly all classes. For any classes not requiring your laptop, or during lunch, students should store the laptop in a locker or locked classroom. If the laptop is left visibly unattended and not inside a case, (e.g., in the hallway or on a table in the commons) it may be picked up by faculty or administrators. We do this to reinforce the point that students must be responsible for the laptop and never leave it visibly unattended.

    What are common causes of physical damage?
    • Dropping the laptop
    • Shutting the laptop with a pencil inside
    • Pushing back the screen past its intended range
    • carrying it in a backpack without padding
    • not using a padded case
    • removing hardware improperly
    • leaving the laptop out where someone can kick, trip or step on it
    • Stacking textbooks on the laptop
    • Removal of keys/rubber trim

    What if something goes wrong with the laptop?

    Have your child bring the laptop to once of their teachers.  They will arrange for your child to obtain a "loaner" machine, which will temporarily replace the laptop that they are turning in.  If the problem is hardware related, a technician will arrange for repairs (there may be a charge).  If the problem is software related, a technician will try to resolve the problem first, but may have to re-install the original software load (called re-imaging).

    What is reimage?

    When a laptop has a large number of viruses or other software issues, the technical staff at the help desk will reimage the hard drive.  If a student has downloaded other programs, these programs will have to be reinstalled upon return of the laptop.

    Are there other general care issues of which I should be aware?

    In general, laptops should not be left in the car for theft reasons. Also, they should not be left in temperatures below 35 degrees or above 90 degrees.  To avoid damage, food, drinks, or pets should not be near the laptop. Rain, wet hands, and high humidity are risky to laptops as well, and should be avoided.

    What if the computer starts to have problems during class?

    The student should check with the teacher immediately. Based on the day’s lesson plan, the teacher may send the student for a "loaner" machine, or may ask the student to work with another student. Either way, the student should check with the teacher to determine the proper course of action.

    Laptops computers come with the following software

    • Windows 7
    • Microsoft Security Essentials
    • General Productivity
      • Adobe Reader
      • Google Drive
      • Smart Notebook Software (activated)