Table of Contents
|What can parents do to help |
their children take care of the laptop properly?
|How should students carry their laptops?|
|Where should students keep the laptops at school?|
|What are common causes of physical damage?|
|What if something goes wrong with the |
|What is a reimage?|
|Are there other general care issues of which I |
should be aware?
|What if the computer starts to have problems |
|Software that comes installed on the |
Always carry the laptop in a case, even when at home. Use two hands at all times and do not carry the laptop by it's screen. If an accident happens, please report damage to your teacher immediately. Minor damage can progress to become more serious if there is a delay getting help.
We recommend that students treat their laptops much like a purse, only more gently! Do not leave it visibly unattended. It is the student’s responsibility to keep it safe. At school, laptops will be used for nearly all classes. For any classes not requiring your laptop, or during lunch, students should store the laptop in a locker or locked classroom. If the laptop is left visibly unattended and not inside a case, (e.g., in the hallway or on a table in the commons) it may be picked up by faculty or administrators. We do this to reinforce the point that students must be responsible for the laptop and never leave it visibly unattended.
Have your child bring the laptop to once of their teachers. They will arrange for your child to obtain a "loaner" machine, which will temporarily replace the laptop that they are turning in. If the problem is hardware related, a technician will arrange for repairs (there may be a charge). If the problem is software related, a technician will try to resolve the problem first, but may have to re-install the original software load (called re-imaging).
When a laptop has a large number of viruses or other software issues, the technical staff at the help desk will reimage the hard drive. If a student has downloaded other programs, these programs will have to be reinstalled upon return of the laptop.
In general, laptops should not be left in the car for theft reasons. Also, they should not be left in temperatures below 35 degrees or above 90 degrees. To avoid damage, food, drinks, or pets should not be near the laptop. Rain, wet hands, and high humidity are risky to laptops as well, and should be avoided.
The student should check with the teacher immediately. Based on the day’s lesson plan, the teacher may send the student for a "loaner" machine, or may ask the student to work with another student. Either way, the student should check with the teacher to determine the proper course of action.