• Food Service Account Information

     
    Each family has a food service account. Deposits are made to that account, and the cost of all family members’ meal purchases is subtracted from it.
     
    Your Campus Parent Portal username will give you access to view payments and purchases, as well as enter payments online. If you need a username and password, please contact your student's school.
     
    Making Payments
    Cash is not accepted in the lunch line.  Payments may be made by:
         1) Credit card using Campus Parent Portal
                              or
         2) Check or cash at your child’s school.

    Online Payments
    Discover, Visa or MasterCard (debit, credit or check card) payments are processed by RevTrak in real time, and funds are available immediately.
    • Go to the Campus Parent Portal or Mobile App
    • Click More then Revtrak Payments under Quick Links 
    A confirmation email will be sent when credit card payments are added to your account.

    Cash or Check Payments
    Payments made with cash and check can be processed at your child’s school. 
     
    Checks should be made payable to McLean County Unit 5 Food Service. Please do not combine any other payments with your food service deposit. The amount you send will be deposited into your food service account. Any checks returned by the bank will be subtracted from your account and collected at the District office. 
     
    Elementary School
    Please contact the school office regarding the procedure at your child's elementary school.
     
    Junior and Senior High Schools
    Deposit envelopes are available in the cafeteria, and a drop box is located in the serving room door. Payments placed in the drop box by 9:45 a.m. will be deposited in your account before lunch the same day.  Please include the following on the deposit envelope:
    • Student’s legal name
    • Head of household’s full name
    • Amount to deposit
     
    Viewing Purchases
    Account transactions for each family member can be viewed by clicking the "Food Service" tab in Campus Parent Portal. Purchases for each family member will be listed separately.  Accounts are usually updated by 5 p.m. each day. If you have any questions or concerns about your account, please call the Food Service Office as soon as possible. Adjustments to accounts must be made within 10 days of month end.

    Low Balance Alerts
    A reminder can be sent to the email address listed as head of household when your account balance is low. If you would like to receive a reminder
    • Go to the Campus Parent Portal or Mobile App
    • Click User Menu (top right) then click Settings
    • Click Notification Settings
    • Check Lunch balance is low box and adjust amount for alert
    • Click Save