SubFinder Substitute Training Outline

1. What is SubFinder?

• An Interactive Voice Response system, similar to those used by banks and airlines, with easy-to-follow instructions.
• Employees & Administrators report absences via touch-tone phones.
• SubFinder will use a variety of methods, including position matching, to fill absences/jobs.

2. How Will SubFinder Benefit Me?

• There is a potential for more jobs, particularly for new substitutes, since Sub-Finder is completely unbiased in it's selection process.
• You tell SubFinder when you want to work:
  • The days of the week you can work, as a general rule.
  • Days or date ranges when you are unavailable.
  •  Days or date ranges when you do not wish to receive any calls - Do Not Disturb.
• You have the ability to review the jobs that you've accepted, 24 hours/day, 7 days/week.
• You can be proactive through the use of JOB SHOPPING - calling SubFinder to find out if there are any jobs available for which you are qualified!

3. What About Registration?

• You Will Not Receive Any Job Offers From SubFinder Until You Register!!!
• You call SubFinder and identify yourself using your PIN - Personal Identification Number. (This number is your Social Security #.)
•  When you register you will:
  • Record your name.
  • Review your Personal Information
  •  Verify your phone number.
  • Verify the days of the week you can work.

4. What Are Job Numbers?

• Each absence successfully reported, by an employee or an administrator, is assigned a job number.
• A substitute will receive the same job number when they successfully accept the job.
• Many of SubFinder's reports use the job number as a reference.
• Job numbers must be used when accessing an existing job for review or cancellation.
• Any time you accept a job, MAKE SURE YOU TAKE NOTE OF YOUR JOB NUMBER!!!